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How long does an application review take?
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We try to provide a definitive yes or no on your application within twenty-four hours of receipt of a complete application for one of our properties.
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What is your pet policy?
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We limit pets to small pets only, approximately 10 lbs or less. We make some exceptions for very old larger pets that have a verifiable history of no damage to property. We charge a $350.00 refundable security deposit for each pet. There is no deposit required for very small pets such as birds, mice, fish or other caged pets.
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What is your smoking policy?
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ALL of our homes and plex units are strictly no smoking. You are of course free to smoke outside the home or plex unit. We make it clear in our lease that if you do smoke inside, we will charge you for all costs to remove any and all traces of smoke on the interior of the unit, including the costs of full interior repainting and replacement of floor coverings as required.
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What is your deposit policy?
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The security deposit for each of our properties is 100% refundable to you if the unit is left in the condition it was in when you rented. We understand and make allowances for reasonable slight wear and tear.
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What is your rent payment policy?
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All rent is due on the 1st, late by the 5th of each month. We accept payment in the form of cashier's checks or money orders only. We do not accept personal checks or cash.
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I am paid on the 10th of each month. What then?
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All rent is due on the 1st, late by the 5th of each month. If your pay periods do not line up with this requirement, you will need to make arrangements to have the funds in reserve each month to allow timely payment of your rent.
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Who pays for utilities?
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On our houses, we pay for garbage service and our tenants are responsible for water, sewer,
electricity and gas or oil. On our plex units, we pay for garbage service and
for water and sewer. Our tenants are responsible for electricity and gas or oil.
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What about cable TV or cable internet?
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Many of our properties already have cable connected. If you would like these services, you will be responsible for payment. If you rent a property that does not have this service connected, we will be happy to provide a letter to the service provider giving them authority to connect the service to the property.
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Who maintains the landscaping?
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For our houses, our tenants are responsible for maintenance of the landscaping. For our plex units, we generally maintain the common areas and leave maintenance of the unit-specific areas to the responsibility of the tenant.
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Who is responsible for maintenance?
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We have an outstanding maintenance team and pride ourselves on very rapid response to maintenance requests.
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APPLICATION PROCESS
